The most ridiculous complaints our listeners have heard at work

Published on

16 January 2026

You need thick skin to work in customer service. In fact if you work in any field that involves handling feedback and complaints, you need to be quite a tough cookie. Especially if you hear some of the ridiculous complaints our listeners have heard.

Phil de Lange

Phil de Lange is the producer of the Ryan O'Connor Breakfast show and has been with Smile 90.4FM since it's inception in 2013. Through his work on the breakfast show he has won two national radio awards. He has been in broadcasting for 15 years and has honed his talent at 6 different radio stations. Outside of radio he is also a podcast producer and award winning stand-up comedian.