The City of Cape Town will commence with a citywide travel survey over the next three months to gather information about residents’ commuting patterns.

The data will assist the City’s Transport Directorate with transport related planning, for example to update transport network plans and travel demand across different modes of transport across Cape Town.

The City’s Transport Directorate has contracted a private company, Innovative Transport Solutions (ITS), to conduct the travel survey for Cape Town.

The information will be gathered by fieldworkers through face-to-face interviews, an online survey, and telephonic interviews with commuters and people who travel to a place of education.

The in-person interviews will happen at various locations across Cape Town, in particular at places with large visitor numbers such as at shopping centres and along busy streets.

Those interviewed will be requested to provide information about their demographics and travel behaviour.

For example, the questions will focus on:

• where the person lives – this is to determine the point of departure for commuting or travelling to a place of education;
• where the person works or where their place of education is – this is to determine their destination;
• type of work/industry/education;
• whether the person works from home;
• how often the person makes the particular morning trip between home, work and place of education;
• the types of transport the person uses during the weekday morning trip, for example minibus-taxis, the MyCiTi bus service, train, walking, cycling, or private vehicles;
• the person’s monthly household income; and
• the number of people in the household that work

The fieldworkers will be identifiable by their ITS name tags with their names, staff numbers and photos.

Should a resident wish to confirm the identity of a fieldworker they are advised to phone the Transport Information Centre on 0800 65 64 63.