The City of Cape Town’s authorities have issued a warning to residents about two recently emerged electricity scams that are currently circulating. With an increasing number of fraudulent activities reported, residents are urged to remain vigilant and informed in order to protect themselves from falling victim to these scams.
The first scam involves scammers offering residents cheaper electricity units. However, these units are not compatible with the City’s meters, rendering them useless. In times of economic hardship, it is understandable that people are on the lookout for good deals, but it is crucial to exercise caution. If the price of electricity units appears too good to be true, it is highly likely to be a scam.
READ MORE: Buy City of Cape Town electricity
The second scam targets residents under the pretext of providing rebates. Scammers, posing as electricity officials or contractors, approach homeowners and request entry into their premises. One alarming incident involved a senior citizen who reported that an individual visited her home claiming to need access in order to scan her prepaid meter for a rebate on her electricity. Once inside, these imposters take advantage of the situation and steal small personal items such as jewelry and cash. Sadly, the elderly are often the primary targets in such cases.
Legitimate City officials or contractors will always carry proper identification, and residents are encouraged to verify their credentials before granting them access to their homes.
Report fraudulent activities to authorities
In response to these scams, the City is intensifying its efforts to educate the public about these fraudulent activities. They are working in collaboration with local law enforcement agencies to investigate and apprehend those responsible for these scams. Additionally, measures are being implemented to enhance security protocols and further safeguard residents from falling victim to such schemes.
Residents are strongly advised to report any suspicious activity or encounters related to these scams to the local authorities.
“Everyone loves a deal, especially in these tough economic times, but remember if the price of the electricity units seems too good to be true, it very likely is a scam” – Mayoral Committee Member for Energy, Councillor Beverley van Reenen
Tips for residents:
- Only buy legitimate electricity units at the correct price per unit
- You may only qualify for pensioner support if you have applied by filling in a form
- Always verify the work order number when an official visits your home
- Check the official’s City-issued identification card
- The ID card must display the City logo, the name and surname of the staff member or mandated contractor, and must contain an embedded photo of the staff member or mandated contractor
- If unsure, call the City’s Call Centre on 0860 103 089
- Report suspicious behaviour to the City’s law enforcement agencies or to the SAPS
