The Western Cape Government has launched a new mobile application aimed at making it easier for residents to report road-related defects.
Provincial MEC of Infrastructure Tertuis Simmers announced the official rollout of the Roads4U app on 4 March 2026. The app is available for download on both Google Play and the Apple App Store.
The Roads4U platform allows members of the public to report infrastructure issues such as potholes, damaged road surfaces, faulty traffic signals and faded road signage. The app automatically pins the exact GPS location of the reported defect to ensure accuracy.
Simmers says one of the app’s key features is its ability to identify which authority is responsible for a particular road.
If a defect is logged on a road managed by the City of Cape Town or the South African National Roads Agency, the report is automatically forwarded to the correct authority.
Users can upload photos, add descriptions and receive a unique reference number to track the progress of their report. The department says technical teams will provide updates through the app, promoting transparency and accountability.
Simmers said the tool would simplify internal processes and strengthen collaboration between government and residents.
“For years, our engineers have used multiple internal systems to coordinate road work. Roads4U streamlines these processes and reduces unnecessary delays, while ensuring residents are directed to the correct authority,” he said.
The department added that safety-related issues will be prioritised. Where defects cannot be addressed immediately, officials have committed to providing clear explanations to those who reported them.
Future updates to the app will include real-time notifications about road closures and other important traffic-related information.
The Western Cape Government is encouraging all road users to download the Roads4U app to help improve service delivery and maintain the province’s road network.
Download the Roads4U app here:
Google Play: https://play.google.com/store/apps/details?id=za.gov.westerncape.roadsforyou
