The SA Civil Aviation Authority has suspended Comair’s operator certificate indefinitely, pending the operator addressing the outstanding safety issues.
It says after reviewing evidence from Comair, it found immediate risks to safety and security.
The Authority initially suspended kulula.com and British Airways flights on Saturday, but Comair hoped to resume flying by Sunday noon.
Kulula management says they are working hard to take to the skies again.
Despite working through the night, Comair will not be able to resume operations today. The SACAA still needs to review documentation provided overnight. We continue to engage constructively with the SACAA.
— kulula (@kulula) March 13, 2022
Affected passengers have been urged not to travel to the airport unless they have been able to make alternative arrangements.
For customers on British Airways (operated by Comair) flights, British Airways’ booking with confidence policy will apply. Details can be found here: http://britishairways.com/travel/book-with-confidence/public/en_gb
Customers may also contact the Contact Centre on BAContactCentre@comair.co.za.
kulula.com customers can rebook with no change penalties, subject to availability of the same fare class. Customers wishing to rebook should e-mail MNContactCentre@comair.co.za.
A Kulula flight, heading out of Lanseria to Cape Town, had to be diverted to OR Tambo earlier this week due to a ‘technical issue.’
