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Wednesday, May 13, 2026

MyCiTi Introduces QR Codes to Keep Commuters Updated in Real Time

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Cape Town commuters are in for a smoother ride as MyCiTi begins rolling out new digital bus stop posters this month.

 

 

The upgraded posters feature QR codes that give passengers instant access to the latest bus times and service updates.

 

 

The City’s Mayoral Committee Member for Urban Mobility, Councillor Rob Quintas, says commuters will now be able to scan the QR code at bus stops, which will then load the latest times for that stop and the direction of travel via the MyCiTi website.

 

 

“Since our buses are tracked, passengers will be able to see the most accurate times based on the bus’s last known location. In our efforts to keep Cape Town moving, our aim here is to make the travelling experience most convenient for our customers by ensuring that MyCiTi remains the reliable public transport service that it is.”

 

 

Quintas says that by shifting to digital bus times at stops, MyCiTi hopes to make public transport more accessible, accurate, and user-friendly.

 

 

“Scanning the code with your phone will instantly connect you to the most accurate information at the palm of your hand. The buses are GPS-tracked, and you will be able to see your bus’s last known location and any relevant service updates.”

 

 

The new system means commuters no longer have to rely on static schedules and can make travel decisions with real-time information at their fingertips. Passengers can still access bus times through the MyCiTi website, app, or by calling 0800 65 64 63 for free.

 

 

The QR code rollout will happen gradually across routes where MyCiTi buses operate, ensuring that Cape Town commuters can enjoy a seamless and modernised travel experience.

 

Loushe Jordaan-Gilbert
Loushe Jordaan-Gilbert
Loushé Jordaan Gilbert has been telling community stories since 2014. She began her career as a community journalist, dedicated to amplifying local voices and shedding light on the everyday realities communities face.

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