An investigation is underway after a Ceres Rail Company train, on its 160km round-trip to the Elgin Railway Market, was forced to make an emergency stop during its return to Table Bay Harbour.

The incident, which occurred near Harbour Bridge Platform by the Cape Town International Convention Centre, led to injuries among both passengers and staff. In response, Ceres Rail Company is working with Transnet Freight Rail to understand and prevent similar incidents in the future.

In an official statement, Ceres Rail Company explained that the driver had to perform an emergency stop due to “incorrectly set track points which were leading the train towards stationary goods wagons”.

The sudden stop caused a whiplash effect, impacting several passengers and leading to injuries. Sixteen people were reportedly injured.

“Our top priority is the safety and well-being of everyone involved, and we fully cooperated with emergency services, who responded promptly to assist those reporting injuries.”

One passenger on board described the moments leading up to the incident. Speaking to News24, he recounted how passengers were thrown forward as the train came to a sudden halt, with some colliding with the hardwood folding beds in the carriages. He says on-board medical assistance was limited, with only a massage therapist and a doctor among the travellers able to provide aid.

Ceres Rail Company expressed gratitude to the emergency responders for their “swift assistance” and thanked passengers for their patience and understanding.

As the investigation progresses, the company assured the public that they remain committed to “understanding the factors involved and ensuring that all necessary measures are taken to prevent a recurrence.”