The SAPS 10111 Call Centre is temporarily offline in some areas

Published on

25 November 2025

gender-based violence SAPS 06 — IMAGE: SAPS website

The SAPS 10111 Call Centre is temporarily offline in some areas. This is because there’s a temporary outage affecting telephone lines. Colonel Andrè Traut from the South African Police Service in the Western Cape says telephone lines in parts of the Peninsula are currently experiencing an outage.

The SAPS 10111 Call Centre is temporarily offline

This, in turn, has affected the SAPS 10111 call centre. He has urged members of the public to contact their nearest police station directly if they need urgent police assistance. It’s not clear yet when the matter will be resolved. Colonel Traut says technicians are attending to the fault.

Call Centre troubles

He added that it’s expected that the lines will be fully operational again later today. At this time, the SAPS have apologised for the inconvenience. Traut says they appreciate the public’s cooperation in this matter.

Merentia Van Der Vent

Merentia joined the media world in 1996 and in 2001, she took her first steps in the broadcasting world. In her free time, she likes to go on adventures in the city. She also likes to learn new dances, not that she is any good at that.