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Monday, April 20, 2026

LISTEN: This is how the City of Cape Town manages load-shedding

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While Stage 4 power cuts are in effect for Eskom customers, until Friday morning, the City of Cape Town is managing to protect its customers to a degree – Stage 3 load-shedding is in effect between 06:00 and 22:00, upgrading to Stage 4 between 22:00 and 04:00.

Between 05:00 and 06:00 the City has indicated they will not be load-shedding.

In the audio in this link, the City’s Executive Director for Energy and Climate Change, Kadri Nassiep, explains how the City manages Eskom’s Stage 4 load-shedding, at short notice.

The City has reminded customers that blackouts typically cause power faults and increased service requests.

Remember:

  • Keep devices charged.
  • Treat traffic lights that are out due to load-shedding as four-way stops. First to stop may proceed if it is safe to do so

Service requests:

  • Let the City know if your power stays off for longer than the load-shedding schedule.
  • Service requests typically increase during load-shedding.
  • City’s service channels (please only use one channel and don’t log the same request multiple times):
  1. SMS: 31220 (standard charges apply)
  2. Email: power@capetown.gov.za
  3. Online: www.capetown.gov.za/servicerequests

Be energy wise:

  • Turn the geyser temperature down to 60°C.

For more tips: https://savingelectricity.org.za/

Liesl Smit
Liesl Smit
Liesl is the Smile 90.4FM News Manager. She has been at Smile since 2016, with nearly 20 years experience in the radio industry, including reading news, field reporting and producing. In 2008 she won the Vodacom Journalist of the Year Award, Western Cape region. liesl@smile904.fm

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